FAQ

1. What is the NutriScale? We offer smart scale designed to support your health and wellness journey. Our mission with the NutriScale is to help you achieve your health goals by providing a scale that tracks calories, helps with meal planning and prep, and provides personalized insights to assist with weight loss goals. Our product empowers you to make informed choices about your nutrition, making it easier to maintain a healthy lifestyle and reach your fitness objectives.

3. How do I place an order? Placing an order is simple! Browse our selection, add your desired products to your cart, and proceed to checkout. You can pay securely using your preferred payment method, and we’ll take care of the rest.

4. Do you ship internationally? Yes, we ship worldwide! Shipping times and costs may vary depending on your location. You can find more detailed information on shipping during the checkout process.

5. How long will it take to receive my order? Delivery times vary depending on your location. Typically, orders are processed within 2-3 business days, and shipping takes an additional 7-14 business days for international orders. For more accurate delivery estimates, please refer to the shipping details at checkout.

6. Can I track my order? Absolutely! Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your package’s journey to your doorstep.

7. What is your return policy? We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 30 days of receiving it for a full refund or exchange. Please ensure that the items are in their original condition and packaging. For more details, visit our Return Policy page.

8. How do I start a return? To start a return, simply contact our customer service team at nutriscalebrand@gmail.com with your order number and the reason for your return. We’ll provide you with instructions on how to send the product back to us.

9. What if my item arrives damaged or defective? If your item arrives damaged or defective, please contact us immediately at nutriscalebrand@gmail.com. We’ll work with you to resolve the issue as quickly as possible, whether that means sending a replacement or issuing a refund.

10. How can I contact customer support? You can reach our friendly customer support team by emailing us at nutriscalebrand@gmail.com. We’re here to help with any questions, concerns, or issues you may have.

11. Do you offer any discounts or promotions? Yes, we frequently offer discounts and promotions to our customers. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals and exclusive offers.

12. Can I cancel or modify my order after it has been placed? If you need to cancel or modify your order, please contact us as soon as possible at nutriscalebrand@gmail.com. We’ll do our best to accommodate your request, but please note that once an order has been processed, we may not be able to make changes.

13. How can I stay updated on new products and promotions? To stay in the loop, subscribe to our newsletter and follow us on social media. You’ll be the first to know about new product launches, special promotions, and more!